How do I qualify for free shipping?
Domestic Shipping orders of $50 or more are not charged for shipping and handling, including Hawaii and Alaska. Domestic orders under $50 are charged $5.95 for shipping and handling. International orders have a flat shipping fee of $10.95.
How do you ship?
All HUM orders are shipped via USPS and tracked electronically. Once your order has been shipped you will receive your USPS tracking number.
How long does it take for orders to arrive?
Depending on your location we estimate shipping transit times to be between 2-5 business days from the moment you place your order. International shipments outside of the US take from 2-3 weeks. Please note that this is only an estimate and in rare instances orders may take more or less long to be shipped.
Do you ship internationally?
Since May of 2014, HUM is also shipping internationally. We have seen such high demand that we decided to extend our products and services to global markets.
How much do you charge for INTERNATIONAL shipping?
All international orders are charged a flat rate of $10.95 for shipping and handling. For very large orders and international corporate accounts, please email firstname.lastname@example.org and one of our Team HUM members will be in touch with you. Please note that HUM is not responsible for import duty & customs, so please make sure that the product you order is in compliance with your country's regulation.
How about returns?
Returns are easy and are fully refunded for unopened product. Opened product will receive a store credit. Please note that we won't be able to refund shipping and handling unless we have sent you the wrong product.